Set Up Multi-Factor Authentication as a New User

This article will provide step-by-step instructions for setting up Multi-Factor Authentication to enhance your account security.  Learn more about MFA Account Security in the article Understanding the Difference between 2FA and MFA!

 

New User Multi-Factor Authentication:

Enter your unique ParishSOFT Accounting Database URL into your web browser.

 

Enter the Email address used to create your PSA staff account and click Continue.

Add_NewUser_MFA6.png

 

Enter your new credentials, select Continue, and choose an authentication method:

 

Authenticator App:

Download iPhone/Android applications, for example: Google Authenticator or Microsoft Authenticator.

Open your authenticator App and scan the QR code below.

Enter the 6-digit code generated in the authenticator app.

Click Continue.

 

SMS Verification:

With SMS Verification, you will receive a text message with a verification code to your cell phone.

Enter the phone number of a cellular device in the office (personal or work) and click Continue.

Open the text message and enter the 6-digit code sent via text message, and click Continue.

 

Recovery Code:

Copy the unique recovery code for your account.

It is important that you store this code somewhere for safe keeping AND easily accessibility incase you cannot log in to your account with other MFA methods.

Click the "I have safely recorded this code" checkbox and select Continue.

Note: The Recovery code is necessary to log into accounting if you cannot access a cell phone (SMS) or an authenticator app requiring a smartphone. Without your recovery code, you will need to contact Support  to gain access to your account. In any case, a mobile device is necessary for MFA. Our development team is working on bringing you alternative solutions down the road! 

 

If you have access to multiple organizations, you will be directed to the organization selector.

    • Click the Login button next to the organization you want to log in to.

 

You can always return to the organization selector page by clicking Organizations in the top right corner of the screen.

 

Thank you for taking the time to enhance the security of your account through MFA.

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