Creating and Using a Nelco Account for E-filing

The electronic filing process is completed through Nelco. Visit the Nelco Website for an introduction and pricing information.

Once there, you may create an account and add your credit card information. Click on the Filing Home tab, then Create Account. 

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Creating Your Nelco Account

Enter the required information in the User Information window, including Name, Company/Church Name, Address, and Phone information.

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On the next screen you will be prompted to confirm the Information entered.

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Nelco Support

After users have completed the process in Tax Forms: Filing Electronically and Printed/Pre-Printed Forms, further support may be required from Nelco. 

You can reach their support team for questions regarding package pricing, and operating the e-filing system.

 

Contact Nelco Support

Call the number 800-266-4669 for their live agents, or visit https://www.nelcosolutions.com/ to access their chat, and more! 

Additionally, within your Nelco portal, there is the "Help" link that directs users with an account to Self-Help and a Support Form for users to fill out. This form will submit an email to Nelco Support. 

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Monitor Status of E-Filings

Back in ParishSOFT Accounting, you can now navigate back to the Reports and/or Payroll modules and click the Check Status button periodically over the next day or two to verify that your electronic filings were accepted, or if there were issues or problems you need to address.

 

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